Support
Performance Support
Get more impact for your money and go beyond training.
Get More From Capacity Building
Most learning and development consultants have a narrow view of capacity building – and will only provide training. “Performance support” is everything else that helps your organization perform. That could mean improved processes, references, checklists, help menus or coaching. Training won’t work without the right environment and tools. Thinking this way often finds faster, cheaper fixes than training. Our deep analysis gives you these other ideas, as well as looking at skills and training. Then we can create the solution together!
Efficiency
Streamline work by changing your formal processes or informal ways of working.
Effectiveness
Make the most of your capacity building investment with resources and support that your team use whilst they work.
Fix what's getting in your team's way
Solve a problem where it is happening with on-the-job support and references
Use checklists, tip-sheets, email series, sequences of practice scenarios and more to give your team the help they need , when they need it
Reach your goals with expert coaching and mentoring
Coaching and mentoring helps your team members create their own solutions to the challenges they face and put what they learn into practice
Work better by refining your processes
Many teams fall into unhelpful ways of working that aren’t driven by global policies. We show you what’s holding you back and help you implement changes.
Transform
See the big picture of performance
Taking a broad look at your challenge means you can come at it from several sides – increasing the chance of actually fixing it. If your bathtub is full of holes, putting in the plug won’t help you fill it! If you find and fix all the holes, you can really get somewhere fast. Lots of these options are also cheaper – so you get a bigger return on your investment.
Take a New Approach and Make a Real Difference to Your Work
Get in touch to discuss how your team is performing – and think about all the ways you can affect that
Contact
Let’s see if this can help you
Use the calendar to book a free, no obligation call with me about your work.
I know the reality of managing aid projects in the field, and am an expert in learning design and running training. If you want to boost your team’s skills, understand complex challenges, or increase your overall impact – I spend my time thinking about how people like you can do that.
We’ll talk about your situation, what you need, and if I can help. If you think it’s a good fit, we’ll talk about the next steps.
The calendar will put a meeting into my calendar at the time you choose and send you an invitation to it too.
Email me
greg@gregorjack.com
Common Questions
Find answers to frequently asked questions about our performance support service, processes, and expected results.
You can think of this as an alternative or extension to training. When we do the analysis, we might find that training is not the best way to solve your challenge, and instead you need a big checklist. Or we might find that though an online course is needed, it’s not enough, and we need to send a set of practice questions every week for two months. This is performance support.
Everything is tied to analysis and it is my professional responsibility to not let you waste money by moving ahead without an analysis. Performance support, even more than training is unique and customised to fit your situation. We don’t have to have a training event to tackle challenges this way. If we can solve the problem without running a course, that’s normally better! But this work can be a great extension to training.
If that is what your project needs it, yes, we offer coaching, either with Greg, or with an accredited coach. But the service is not limited to coaching. We can have weekly or monthly discussion groups, forums, references, flow charts, process revisions and more.
