Privacy Policy of Gregor Jack Ltd
Effective date: 01 January 2023
This Privacy Policy of Gregor Jack Ltd (“Gregor Jack”, “we” or “us” and our website at https://www.gregorjack.com and referred to herein as the “Website”) describes our online information collection and use practices and the choices you can make about how we use that information. It is important that you take the time to read and understand this Privacy Policy so that you are aware of how we use your personal information.
1. Introduction
This Privacy Policy is subject to the provisions of the General Data Protection Regulation (“GDPR “) and other applicable privacy laws. In this case, we are the “Data Controller” and you are the “Data Subject” with certain privacy rights with respect to your “Personal Information”. Gregor Jack Ltd considers the protection of your data and its privacy to be of paramount importance. All data processing operations shall comply with the EU General Data Protection Regulation (“GDPR”) (in particular but not limited to Article 6(1) and Article 28).
Gregor Jack Ltd does not sell your data to third parties.
For the purposes of this Privacy Policy:
Personal Data means any information relating to an identified or identifiable natural person.
An identifiable natural person is a person who can be identified, directly or indirectly, in particular by an identifier such as a name, an identification number, location data, an online identifier or by one or more factors specific to that natural person’s physical, physiological, genetic, mental, economic, cultural or social identity (“Personal Data”).
Prospective Customer: An individual who is or may be interested in Gregor Jack Ltd’s services, or products.
Customer: An individual who has engaged Gregor Jack Ltd to provide one or more of Gregor Jack Ltd’s services, or products.
Usage Data means data such as but not limited to your software and browsing settings, type of browsing device, actions taken, order of pages viewed; time spent on the website.
Cookies: a cookie is a small file type designed to process/record information about how you can or have interacted with the website.
Lawful bases for processing personal data:
Legitimate interest
We rely on legitimate interest as one of the lawful bases for processing, and we have fully considered and protected the rights and interests of the person whose data we are processing.
Responsibility for processing personal data
Gregor Jack Ltd is responsible for the lawful processing of your data carried out on our Website.
1. What type of personal data is processed and for what purpose?
1.1. Data when using the Website
When you visit our Website, we store the name of your internet service provider, the website from which you visited us, the parts of our Website you visit, the date and duration of your visit, and information from the device (device type, operating system, screen resolution, language, country you are in, and type of web browser) you used during your visit.
We only record and store a shortened version of your IP address. It is captured and stored in an anonymised format by suppressing the last octet, so your full IP address never reaches our servers and we never have access to it.
We process this usage data to make it easier for you to access our services (e.g. to adapt our services/website to the device you are using), and to recognise and stop any misuse. We also process usage data in anonymised form for statistical purposes and to improve the usability of our site.
1.2. On our site you have the opportunity to contact us to ask questions, request information or make appointments via email (info@gregorjack.com) , or our contact form. On this form we ask for your contact details (e.g. name, email address, telephone number etc) or information relating to the project you are contacting us about. We use this information solely in connection with responding to your inquiries and facilitating our future interaction regarding your project. We do not sell or pass this data to third parties for use in marketing.
However, we may need to interact or work with a supplier on your behalf, or at your request. In these circumstances, we may need to exchange project information necessary to perform our work.
If you receive emails from us, we may use certain analytics tools to capture data, such as when you open our email or click on links or banners that our email contains. This data helps us evaluate the effectiveness of our communications or marketing campaigns.
Access and disclosure to third parties:
We use a select number of trusted third-party service providers for certain technical analysis, processing and/or data storage offerings.
These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is necessary for the services they offer us, and we contractually obligate them to maintain the confidentiality of any information we share with them and to process Personal Data only in accordance with our instructions.
Information Requested:
On various pages of the Website, we may request specific Personal Information about you in order to sell our Products and Services, add you to our email list, or fulfill your requests for information. In our user newsletter, we may ask you for personal information (such as your name, address, phone number, email address, etc.). You may choose not to provide your personal information, but then you may not be able to take advantage of some of the features of our Website. We only collect basic personal data about you that does not include sensitive information. The types of personal data we collect and store may include:
Contact information such as name, email address, physical address, phone number and business information
Information you provide, such as feedback, comments or other communications;
Technical information collected in our logs (including standard web log entries that contain your IP address, page URL, and timestamp); and
Device-identifying information associated with the browser or device you use to access the Website or Content, such as the unique identifier of your device and associated device type, operating system, most frequently visited pages or features, messages sent through the Website or Content, how pages or features of the Content are used, and other similar analytics about your use of the Website or Content.
Location Information. Our Products may collect and use your location information (for example, by using your mobile device’s GPS) to provide certain features of the Product.
Summary Information. We may also collect anonymous, non-identifying and aggregated information, such as the type of browser you use, the type of device, the operating system you use, the domain name of your Internet service provider, and your location information.
2. Who collects your information on our website?
Gregor Jack Ltd collects information from you on the Website and we are responsible for protecting that information. We collect user information from “Contact Us” forms on our Website and from forms to join our email newsletter or set up an appointment.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
3. Why is this information collected?
We need to collect your Personal Information to respond to your requests for information or to be added to our newsletter lists, to process your requests to purchase and pay for our Products, and to process your requests for information as a consumer, potential merchant or other business partner. We send a newsletter and occasional marketing messages to persons on our email list. We may also send other communications such as promotions, discounts and event announcements via email. We also collect aggregate information so that we can improve and enhance the Website design and content. We collect log information for monitoring purposes to diagnose potential problems with our servers, administer the Website, calculate usage levels, and provide other services to you.
4. How do we use the information we collect?
We use the Personal Information you provide for the purposes for which you provided it, namely:
Responding to your inquiries and fulfilling your requests for information.
Communicating with you about our products. We may use your Personal Data to send you information about new Products and other items that may be of interest to you.
We may use the anonymous information we collect to improve the design and content of our Website and to enable us to personalize your Internet experience. We may also use this information in aggregate form to analyze how our Website is used, to analyze industry trends, and to offer programs or services to you.
5. Do we share your personal data?
In summary of the above points, we will not share your Personal Data except: (a) for the purposes for which you provided it; (b) with your consent; (c) if required by law or as we believe necessary to protect our organization, or others from harm (e.g., in response to a court order or subpoena, in response to a law enforcement agency’s request, or when we believe someone is causing or is about to cause harm to, or interference with the rights, or property of others); or (d) on a confidential basis with persons or organizations with whom we have contracted to perform site-internal, marketing and business operations, or as necessary to provide the Website or Content. With your knowledge and consent, we may share your Personal Data with our business partners. We may also share aggregated information with others, including related and unrelated organizations. We may also transfer your Personal Information to our successor in the event of an acquisition, sale, merger or bankruptcy.
6. Are there other ways in which your Personal Data may be shared?
You may choose to share certain Personal Data with individuals or with the public through your use of the Website. For example, the Website may allow you to share information publicly through social media such as Facebook, Instagram or Linkedin. Please note that when you choose to share information with friends or the general public, you may disclose sensitive information or information that could be inferred to be sensitive. Always exercise caution when sharing information through the Website. You understand and agree that we are not responsible or liable for any consequences of you sharing information through and off the Website.
If we intend to use your Personal Information in a manner other than for the purpose for which it was collected, then we will seek your consent prior to such use. If we propose to use Personal Data for purposes other than those described in this Privacy Policy, we will offer you an effective way to opt-out of the use of Personal Data for those other purposes.
7. How can you access and control your information?
You have the right to be informed about Personal Data processed by Gregor Jack Ltd, the right to rectification/correction, erasure and restriction of processing. You also have the right to receive from Gregor Jack Ltd a structured, common and machine-readable format of the Personal Data you have provided to us.
To exercise any of the rights set out in this Privacy Policy and/or in the event of any questions or comments relating to the use of Personal Data, you may contact us: info@gregorjack.com
Where you have provided consent, you may withdraw it at any time without affecting the lawfulness of the processing that has taken place prior to its withdrawal.
Whenever you withdraw your consent, you acknowledge and accept that this may have a negative impact on the quality of the Site and/or the Gregor Jack Ltd’s Services. You further agree that Gregor Jack Ltd shall not be liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw your consent.
If you wish to be removed from our distribution list, inform us of a change of address, or notify us that you are receiving duplicate mailings, please contact us and explain the situation. We will honor your request in accordance with applicable law. To remove your name from our email list, email us at info@gregorjack.com
You have the right to lodge a complaint with the Data Protection Commission at: kzld@cpdp.bg
9. How do we store and protect your information?
Once we receive your Personal Information, we will store it on our Website systems for future use. We have physical, electronic and managerial procedures in place to protect and help prevent unauthorized access, maintain data security and properly use the information we collect. Unfortunately, no data transmission over the Internet or data storage solution can be completely secure. As a result, although we take standard steps to protect your information (e.g. strong encryption), we cannot guarantee the security of any information you transmit or receive from us, or that we store on our systems or on the systems of our service providers.
We restrict access to Personal Information to our employees, contractors and agents who need to know that information to operate, develop or improve our Products and services. These individuals are bound by confidentiality obligations and may be subject to disciplinary action, including dismissal and criminal prosecution, if they fail to comply with these obligations.
We retain Personal Data for as long as reasonably necessary for its purpose, or for such additional period as required by law (if any). We may retain information longer for legitimate business reasons (for example, Personal Data may remain in backup copies for a reasonable period of time) or as required by law. Otherwise, we retain your Personal Data until you request that we remove it from our servers. We retain our logs and other technical records indefinitely.
10. How do we use cookies and other network technologies?
Gregor Jack Ltd uses cookies to process information, including standard internet log information and details of visitor behaviour patterns when visiting our site.
This is done to provide you with a better experience and to facilitate the use of certain features. Cookies are small data files that sites transfer to computers or devices for the purpose of storing data and improving site functionality. Gregor Jack Ltd stores this information in a pseudo-anonymized user profile.
Gregor Jack Ltd does not process this information to identify individual users or to match it with other data about an individual user.
Cookies are stored on your individual device and you have full control over their use. You can disable or restrict the transmission of cookies by changing your web browser settings. Cookies already stored can be deleted at any time. If you visit the Gregor Jack Ltd website with cookies disabled, you may not be able to use the full functionality of our website.
We or our service providers may also use “pixel tags,” “web beacons,” “transparent GIFs,” embedded links, and other commonly used tools to collect information in connection with certain Website pages and HTML-formatted email messages for such purposes as compiling aggregate statistics about Website usage and response rates. A pixel tag is an electronic image (often a single pixel) that is not normally visible to Website visitors and may be associated with cookies on visitors’ hard drives. Pixel tags allow us and our service providers to count users who have visited certain pages of the Website, provide personalized services, and help determine the effectiveness of our Website and Content. When used in HTML-formatted email messages, pixel tags can inform the sender of the email if and when the email was opened.
When you use the Internet, you leave a trail of electronic information on every website you visit. This information, sometimes called “clickstream data,” may be collected and stored by a website’s server. Clickstream Data may reveal the type of computer and browsing software you use, as well as the address of the website from which you linked to the Website. We may use clickstream data as a form of non-personally identifiable information to determine how much time visitors spend on each page of our Website, how visitors navigate the Website, and how we can tailor our webpages to better meet visitors’ needs. We will only use this information to improve our Website.
Many modern web browsers allow you to send a “Do Not Track” signal to the websites you visit, indicating that you do not wish to be tracked. Currently, the Website and Services do not specifically respond to “Do Not Track” signals.
11. Collection of information from others
The Gregor Jack Ltd Website may contain links that direct you to other websites or services whose privacy practices may differ from ours. We encourage you to familiarize yourself with the differences in their privacy policies.
12. Information for Children
We do not knowingly collect information from minors and we comply with all applicable privacy laws. If you have concerns about this Website or its Content, wish to find out if your child has accessed our Content, or wish to remove your child’s personal information from our servers, please contact us at info@gregorjack.com . Our Website will not knowingly accept personal information from anyone under the age of 13 without the consent of a parent or guardian. In the event that we discover that a child under the age of 13 has provided us with personal information, we will endeavor to delete the child’s information. If you believe that your child has accessed our Website without your permission, please contact us at info@gregorjack.com.
13. Changes to this policy
We may revise this Privacy Policy in accordance with changes in best practices, company policy, or to comply with new legislation. The most current version of this Privacy Policy will govern our practices for collecting, processing and disclosing personal data. We will notify you of any changes by posting a written notice on our website.
Your use of the Site and/or the Services after the effective date of changes to the Privacy Policy will mean that you accept the Privacy Policy as modified. Any changes to this Privacy Policy will automatically become effective on the earlier of the day you use the Site or 30 calendar days after they are initially posted on our Site. Your use of the Site after the effective date of any changes to this Privacy Policy will constitute your acceptance of the Privacy Policy as modified.
14. Contacting Us
If you have any questions about this Privacy Policy, please contact us at info@gregorjack.com