How to prepare your team for when you leave

What happens to your office in a crisis if you’re not around? Lots of people will say they’ve got an amazing team. But often, they don’t really mean it. What they mean is they’ve got some good people who work hard and have some skills. But that’s very different from being ready to step up […]

Don’t worry – use scenarios

I love designing training, but the bit that I love most is creating scenarios.   Weirdly, most training in the aid sector is very light on good scenarios.   My take is there are two factors that cause that.   One is clinging to overly academic ways of training – with presentations that cover theories […]

What do we do on a free call?

Your time is important. And so is solving your training and capacity headaches.   I can help you with them – but it might not be the right time, or we might not be a good fit.   That’s the main thing a free call is to find out – can I help you, and […]

Ten training tips for INGO capacity building that sparkles

One of the most surprising struggles I have had as a parent has been explaining to my kids why they can’t have ice cream for breakfast.   I naively assumed that they would accept that first we eat savoury stuff, and then later we can have sweet stuff. This got a bit of traction. Then […]

What capacity building metrics should INGO CDs look at?

Lots of senior managers look for attendance data (the number of people trained) – but this is a big mistake.   Attending and learning are not the same thing.   Lots of people assume that exposure to information creates knowledge, and that knowledge creates new behaviours. If you say it as bluntly as this, you […]

Six things your humanitarian learning advisor would tell you – if you had one

You can’t have everything in life – especially when you’re playing with other people’s money, like humanitarian agencies are. And that includes all the different kinds of experts you might want. Due to some terrible career planning, I’ve ended up in a very specific niche – humanitarian learning & training. That has the side effect […]

Four reasons INGOs can’t build local partner capacity

Lots of humanitarian agencies say they want to build local partner capacity.   Some even mean it. But most don’t get results. Why?   There are four big reasons that are under their control. 1 – Running training that isn’t specific to the actual challenge. INGOs do provide training – often as capacity building workshops. […]

Peer review – your humanitarian training needs this!

Peer review is a cheat code for online courses.   There are courses that I run without it, but it’s always a design element that I consider.   That’s because well designed peer review in a course gets you scale. And the humanitarian sector needs scale. There are too many people working with no training, […]