Humanitarian Training that puts you in control
Run larger relief programmes with less stress – because your team have the right skills.
Most humanitarian training gets no results – because it’s not focused on your top issues, and it’s not well designed. When I work with your team, they really get better at their jobs – because the programme is built by an expert. When they can do more, you’re able to step back from the chaos, take a breath, reflect – and act.
When it will get more impact, I help you change your processes and use new tools – and don’t push training that won’t work for you
Who am I
Let's solve the internal crises, so you can face the external ones
I’ve been improving the impact of humanitarian aid agencies for over 20 years – first as a manager, then a consultant.
The last 14 years, I’ve worked only on capacity development – including more than five years leading humanitarian capacity building for one of the world’s largest aid agencies, CARE International.
Practical, skills-based training changes how your team and your partners work. Each project is tailored to you, because I conduct a deep analysis of your needs.
I help you take control of your humanitarian programmes, put order into the chaos of a response, and give you time to take a breath.
How I help you:
- Training Design & Delivery: Face-to-face or online, I design practical humanitarian training your team can use right away – focused on your specific needs
Performance and Learning Needs Analysis: Find the root causes of your challenges, whether training could help, and what kind.
- Improve your processes and tools: Create guides, suggest new working and build tools for your team.
Facilitation: Retreats, planning workshops, and other events – with tangible results.
Services
How do you get control?
There are four areas to focus on – Finding Causes, Increasing Skills, Improving Systems and Collaboration. This covers all the bases to improve your team’s performance – and your programmes’ impact. And it’s specific to you.
Find Causes
Think differently and get at the core of your challenges. See what’s not working, identify your barriers, and get actionable recommendations to overcome them.
Improve Skills
Get your team the skills they need to excel and create impact. You need training programmes that are engaging, practical and tailored to you.
New Ways of Working
New references, processes or ways of working often help more than training. Tailor them to your situation – and think outside the box about what they could be.
Work Together
Overcome road blocks and barriers in your group. Focus on the next steps you have to take, and bring objections and resistance to the surface. That way you will build trust so the group can move forward together.
My Approach
How our projects work
Cover all the bases, and adjust for your unique situation. Get the support that’s right for you – not cookie-cutter solutions.
Free Online
Consultation
We talk about your unique challenges and goals. We will understand what’s not working, your team’s current skills, and why you’re looking for change.
Custom Analysis and Solution Design
Next, we do a thorough analysis. This finds underlying causes of why things aren’t working – and gives you fresh ideas to fix them. Together, we’ll decide what mix of training and other changes will help you. If training won’t help, we’ll show you something that will – coaching, resources, process design, information – whatever you need.
Tailored Training
We’ll train your team, and focus on the highest-priority, practical skills they need. That makes an impact in the real world. Face-to-face, online, or a blend of both, the training is challenging, fun and easy to apply.
Ongoing Support and Impact
One-time training is rarely enough to change how people work. Your learners can have extra learning activities spread out over several months – before and after a “course” takes place. Or we can spend more time on resources and processes. We’ll work with you to measure the impact on your team’s work.
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Case Studies
Real Impact, Real Solutions
- Case Studies
- Consulting, preparedness, process improvement, ToT
I was brought in by a large INGO to help them create a standardized workshop for
Greg Jack
- Case Studies
- online
A major global INGO had identified that relief operations in one of their regions consistently struggled
Greg Jack
- Case Studies
- Finance Development, ToT, Training
A large international organisation had a major focus on building the capacity of their partner’s finance
Greg Jack
Customer Testimonials
What do clients say?
The training course was very useful for me and so was the additional information you sent.
Ghislaine Fouda, Country Director, Cote d’Ivoire
The workshop and the follow-up mails, as well as the preparatory work, were extremely useful.
I hope to have the opportunity to take another workshop with you.
Martin Dickler, Country Director, Haiti
There’s been a massive impact on our response work. In terms of the champions which we groomed along the way, there’s a massive change in the desire to lead, to get the right approach and a full understanding that we have a humanitarian mandate.
This course was very useful because it was very practical, and I learned a lot of things much quicker, due to the way it was delivered. It was really worth the time. I’ve learned a lot in terms of how to get things done in general. Things that I can apply in my day-to-day job, not just in humanitarian response.
Want to reduce the chaos - and get better quality?
Stop wasting time and money on training that doesn’t work – fix a problem and move on to other things.
Contact
Let’s see if this can help you
Use the calendar to book a free, no obligation call with me about your work.
I know the reality of managing aid projects in the field, and am an expert in learning design and running training. If you want to boost your team’s skills, understand complex challenges, or increase your overall impact – I spend my time thinking about how people like you can do that.
We’ll talk about your situation, what you need, and if I can help. If you think it’s a good fit, we’ll talk about the next steps.
The calendar will put a meeting into my calendar at the time you choose and send you an invitation to it too.
Email me
greg@gregorjack.com
Frequently Asked Questions
And answers you might want to have
I have worked in the non-profit sector for my entire career, since 2010 entirely focused on building capacity in humanitarian NGOs. I know the reality of managing aid projects in the field, and am an expert in learning design and running training – using research-backed methods
Because my process starts with analysis, we’ll discover the root causes of your challenges as the first step in any work – and if my services won’t help resolve them, we won’t go any further! Often skills development or adapting how you work is a big part of the issue – and then I can custom design training that addresses the specific gap and gets your team practicing the skills they need.
I’m not interested in running training if it won’t actually help you. The analysis I do is much more profound than other training and learning consultants, and looks at systems, processes, motivation and environment – as well as team skills. If skills aren’t the issue, we’ll either agree to leave it, or I can support you with references or job aids, or adapting your processes. If skills are the issue, then we can design training that is designed so your learners practice those skills, often many times, so that they actually get better at them.
Book a call into my calendar directly above – or drop me an email
Yes, I have a free course on How Adults Learn you might find interesting . And I have a couple of pre-designed courses I can offer. Normally, we need to design something together, because two different organisations with the same “problem” might have two completely different causes – and each will need a different approach to fix it
Normally I don’t, as not many learning designers have the same criteria around the amount of skills practice learners need to do, how that practice is supported, the spacing and structure of practice activities and so on. But I don’t rule it out and I’m interested in your project – feel free to book a call with me, and we’ll talk about it.
I’ve trained all sorts of groups in my career, from environmental activists to INGO global leaders. I’ve worked with community groups, international NGO networks, global INGOs and the Red Cross. A lot of my work is with international organisations, but I’m very happy working with aid organisations of any type.
Let’s try to give you a helpful answer, rather than just telling you that “each project is unique and it depends on all these different factors…” – which is true!. For a project to be done quickly, you need to be extremely available, and you need to be able to arrange interviews with all the different stakeholders needed for the analysis quickly. Analysis and design take several weeks each. If all your people are available, you’re in a position to agree what we do right away (no long approval or consultation processes within your organisation) and the project is not overly complicated, we can have something ready to deliver in four to six weeks.
This really does depend on the project! If the analysis shows that training won’t help that much, or we just need some short information sessions, then the costs for the training component will be pretty low. If the project involves me delivering a six-week online course for a group of 30 people, it will be a lot higher. Most of the time, even the most basic projects don’t come out below $5000, because of the amount of analysis work. But contact me and let’s discuss your specific situation.
What normally works best is if I work with one or more experts from your organisation to help design the training, to make sure that any technical content matches with your approaches. For delivery, like a lot of professional trainers, I’m pretty adaptable. I know a good amount about a lot of topics – I’ve led courses on finance, quantitative analysis, gender, communications skills, reporting, facilitation, and more. I do a lot of management and leadership training because good management is so important to things running well. I have a small group of technical experts that I can pull in for additional ideas or support if we need.
A huge amount. The analysis guides most of what we do, and you play a massive role in that. That will set the overall direction and focus of any project. We will coordinate closely to make sure the work is still on track and that we’re tackling the right challenges, the right way.
Absolutely not. Ask anyone who knows me and they will confirm this to you – I LOVE talking about training, learning and improving performance. If you’ve got a vague idea about a project, or are just stuck with a challenge, feel free to book a call with me – with no obligations at all.
